Birmingham · Repair coordination service

Repairs sorted.
Evidence included.

Bearmend coordinates contractor repairs for Birmingham landlords — and turns every job into a clear documented record. No chasing. No WhatsApp chaos. Just a fixed problem and a paper trail.

Birmingham only · Response within 2 hours · No monthly fee

Birmingham property repair example
4.7M
deposits protected in England & Wales · TDS 2025
46,950
formal deposit disputes per year — and rising
10%
of landlords in disputes submit no evidence at all · DPS data
£1,175
average deposit at stake per tenancy
The real problem

The repair gets done. The evidence gets lost.

You find a contractor, agree a price over WhatsApp, they do the job, you pay. Six months later a deposit dispute lands — and you can't prove what was agreed, who approved it, or what photos were taken.

Most landlords don't lose deposit disputes because they're wrong. They lose because they can't prove they're right.

Photos were on my phone. Invoice was in email. The contractor approval was somewhere up in a WhatsApp thread. When the dispute landed I had 14 days to find it all — and I couldn't.
Common scenario · self-managing landlords in deposit disputes
£1,000–£2,000 at stake per tenancy
The repair was done. The invoice was paid. But there was no clear record of what was agreed, what the scope was, or who approved the final amount. The tenant disputed the deduction and won.
Common scenario · end-of-tenancy deposit deduction disputes
Many landlords lose not because they are wrong, but because their evidence is scattered, late or poorly organised. The deposit belongs to the tenant unless the landlord can prove otherwise.
Deposit Protection Service · adjudication guidance
How it works

You report it. We handle it. Everything documented.

01 —
Tell us what's broken
WhatsApp us or fill in the form. Property address, issue, urgency. Takes 2 minutes.
Free to report
02 —
We send a vetted contractor
Price and scope agreed before work starts. No surprises. Extra work requires your approval.
Price agreed upfront
03 —
Job done and documented
Contractor uploads before and after photos, invoice and completion note directly into your repair record.
Auto-documented
04 —
Evidence Pack ready
One PDF with photos, quotes, approvals and timeline — ready if a deposit dispute ever arrives.
£9/month
What you get

A fixed repair. And a record that protects you.

Every Bearmend job creates a Repair Decision Card — a structured record of everything that happened, approved by you, documented automatically.

  • Agreed price and scope before work starts
  • Your approval on record — who confirmed, when, what amount
  • Before and after photos with upload timestamps
  • Contractor invoice attached to the job record
  • Full audit trail — nothing editable after the fact
  • Evidence Pack PDF ready for TDS, DPS or HMRC
Repair decision card
Kitchen tap leaking
Flat 2 · 14 Victoria St, Birmingham
Approved · In progress
£160
Agreed price
£180
Approved max
Contractor on the way · today 10:00–12:00
Issue reported · Today 09:42
Price approved £160 · Today 10:05 · Owner
Contractor en route · visit confirmed
Completed · Evidence Pack ready
Why now

Three laws that make repair documentation non-negotiable.

Apr 2026
Making Tax Digital
Repair expenses must be digitally recorded. Every Bearmend job creates an accountant-ready expense record automatically.
May 2026
Renters' Rights Act
Section 21 is gone. Landlords must demonstrate grounds for any deduction — a documented repair record is now your defence.
2025→
Awaab's Law
Mandatory response timelines for repairs. A timestamped record shows you acted — and when.
Now
Bearmend
Every repair we coordinate creates an organised, timestamped record — so you're covered when any of these apply.
Pricing

Pay per job. No monthly commitment needed.

Per job
£25
coordination fee + contractor cost
We find the contractor, agree the price, coordinate the visit and document everything.
  • Vetted contractor assigned
  • Price agreed before work starts
  • Before and after photos
  • Invoice attached to record
  • Repair Decision Card created
The maths are simple. Our coordination fee is £25 per job. One deposit dispute avoided returns up to £1,175. That's a 47× return — before you count the time saved chasing contractors yourself.

Got a repair that needs sorting?

Tell us what's broken. We'll handle the rest — contractor, documentation and evidence pack included.

Birmingham only · Response within 2 hours · No monthly fee required