Repair operations for property teams
One place to run
your repair operation.
Log jobs, coordinate contractors, track progress, collect evidence and move completed work towards invoicing — without chasing updates across messages and spreadsheets.
No card required to start
£39 per active user/month
OPERATIONSDispatch
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WORKSPACE OVERVIEW
Repair operations
See what needs attention now and move jobs forward.
Active repairs26 total
BM-1048 · Boiler not heating14 Castle Road · Birmingham
UrgentBM-1046 · Kitchen tap leaking77 Beakes Road · West Bromwich
AllocatedBM-1042 · Bedroom socket loose8 Portland Street · Birmingham
In progressBM-1039 · Shower seal replacement25 Hagley Road · Birmingham
Report readySELECTED REPAIRBoiler not heating
UrgentContractorMidlands Heating Co.
VisitToday · 14:30
StatusContractor assigned
NEXT ACTIONConfirm access with tenantDue before 13:30
✓
VISIT CONFIRMEDToday · 14:30
READY TO INVOICE5
jobs£1,420 awaiting review
Where repairs get messy
The repair itself is rarely the problem.
The admin around it is.
A tenant sends a message. Someone forwards it to a contractor. Photos arrive in WhatsApp. Updates live in email. The job gets finished — but the record is incomplete and the invoice is still waiting.
Reported, but not organised
Repair requests arrive through different channels and someone has to piece the details together.
Assigned, but hard to follow
Once a contractor has the job, updates are often scattered across calls, messages and inboxes.
Completed, but missing evidence
Photos, notes and job reports are difficult to collect consistently after the work is done.
Done, but not invoiced
Completed work can sit waiting because the commercial information is not ready.
One clear workflow
From repair request to ready-to-invoice.
Every job follows one visible process, so your team always knows what happened and what needs to happen next.
Create the job yourself or receive it through a repair link.
Check the details, set priority and assign the right contractor.
Keep status, appointments, notes and updates together.
Receive completion notes, photos and job reports.
Move completed work into a clear commercial workflow.
One operations workspace
Everything your repair team needs to keep jobs moving.
Repair management
Log, prioritise, assign and track every repair from one place.
Contractor coordination
Assign contractors and collect progress updates without exposing your internal workspace.
Properties
Keep every property together with its repairs, history and supporting information.
Job reports
Collect completion notes, photos and evidence as part of the job — not afterwards.
Quotes & invoices
Keep commercial information connected to the repair it belongs to.
Team workspace
Owners and dispatchers work inside the same organisation with clear visibility.
The property remembers
Every repair becomes part of the property's history.
A repair should not disappear when the invoice is paid. Bearmend keeps the job, contractor, photos, notes and outcome connected to the property.
- See previous repairs before raising another job.
- Understand recurring problems at the same property.
- Keep evidence together when landlords, managers or contractors change.
PROPERTY
Active77 Beakes Road
Birmingham · B67 5RS
Open repairs1
Completed8
Last visit12 Aug
Repair history
Kitchen tap leakingIn progress · Today
→Shower seal replacementCompleted · 18 June
→Bedroom blind repairCompleted · 04 May
→Easier reporting
Give people a simple way to report a problem.
Send a secure link, use a property QR code or log the repair yourself. The information arrives in Operations ready to review.
1Tenant or landlordSomething needs fixing
→
2Repair linkIssue, photos, access
→
3Bearmend OperationsReady to review
→
4Review & dispatchYour team stays in control
No app required for the person reporting the repair.
Built for the handoff
Your contractors see the job.
Your team keeps control.
Contractors can receive job information, confirm visits and provide updates through their own workflow — without being added to your internal Operations account.
Job details
Visit updates
Photos
Completion report
Built for property repairs
For the people responsible for getting repairs sorted.
Keep properties, repairs and contractor history organised without running everything from messages.
Coordinate multiple repairs and keep a clear record of what happened at every property.
Give tenants a simple reporting route while keeping the operational work under control.
Manage incoming work, contractors, evidence and invoicing from one shared workspace.
Operations in flow
Less chasing.
More control.
Bearmend does not replace the judgement of the person managing the repair. It gives them a better system to work from.
Simple pricing
Start small. Add your team when you need them.
One workspace for your organisation, billed by active user seats.
BEARMEND OPERATIONS
21-day free trialOperations
£39per active user
per month
per month
- Repair management
- Properties & repair history
- Contractor coordination
- Job reports
- Quotes & invoices
- Team workspace
Bearmend Operations
Stop managing repairs across messages, inboxes and spreadsheets.
Bring the repair, contractor, evidence and commercial workflow into one place.