For letting agents & block managers

Stop chasing tenants,
contractors and
completion photos.

Send us the repair. We contact the tenant, book the contractor, chase the visit and return a closed job with evidence — without you being the one holding it together.

Send us a job
1 reference per issue
Evidence on every close-out
0 chasing calls from you
What this actually costs you

Every unmanaged repair becomes your problem to hold.

Not because the work is hard — because someone has to be the thread connecting the tenant, the contractor and the file, and right now that's you.

Tenants who go quiet

Access needs chasing, timing needs confirming, and every unanswered message is a delay you have to explain to the landlord.

Contractors who don't update you

No word until you call — and then you're relaying half-answers back to a tenant or landlord who wants a straight one.

Photos that never arrive

The job's done, but there's nothing to show for it if a landlord, insurer or leaseholder asks what was actually fixed.

No single source of truth

The real status of a repair lives across three WhatsApp threads and an inbox, not in one place you can point to.

Portfolio-wide blind spots

Without a system, you can't see which properties are quietly racking up recurring issues until it's a pattern.

You, personally, as the bottleneck

Every job depends on you remembering to follow up — which doesn't scale past a handful of properties.

What we do instead

You send the job once. We hold the thread until it closes.

01

Scope review

We confirm what's actually needed before anyone is booked in — no guessing from a one-line description.

02

Tenant contact

We speak to the tenant directly to arrange access, so you're not relaying messages back and forth.

03

Contractor sourcing

A vetted tradesperson is assigned and the visit is confirmed — you don't need a relationship with them.

04

Cost approval

Anything beyond the original scope comes to you for sign-off before it's actioned, not after it's invoiced.

05

Documented close-out

Before and after photos, work notes and a written report land in your inbox when the job closes.

Built for

Whoever is accountable for the property, not necessarily present at it.

Letting agents

Managed portfolios

Repairs handled without pulling a property manager off their other 40 units to chase one tap.

Block managers

Communal repairs

One reference per issue, so leaseholders get a straight answer instead of a shrug.

Portfolio landlords

Self-managed portfolios

Repair coverage without hiring, scheduling, or personally taking the call at 8pm.

HMO operators

High-turnover properties

Faster access coordination where multiple tenants and shared areas make repairs harder to schedule.

What lands in your inbox

Something you can actually forward to a landlord or leaseholder.

Not a status update you have to interpret — a finished file: what was wrong, what was done, what it cost, and photographic proof either way.

Completion Report
BM-2318
BEFORE
AFTER
IssueNo hot water — HMO
AttendedSame day, 14:20
ContractorVerified — Bearmend network
CostApproved before work began
StatusReport ready

Got a portfolio that could use one less thing to chase?

Send us a job