Stop chasing tenants,
contractors and
completion photos.
Keep repair intake, contractor allocation, property history, completion evidence and invoicing in one workspace — so your team can see what is happening without chasing updates across multiple tools.
Every unmanaged repair becomes your problem to hold.
Not because the work is hard — because someone has to be the thread connecting the tenant, the contractor and the file, and right now that's you.
Tenants who go quiet
Access needs chasing, timing needs confirming, and every unanswered message is a delay you have to explain to the landlord.
Contractors who don't update you
No word until you call — and then you're relaying half-answers back to a tenant or landlord who wants a straight one.
Photos that never arrive
The job's done, but there's nothing to show for it if a landlord, insurer or leaseholder asks what was actually fixed.
No single source of truth
The real status of a repair lives across three WhatsApp threads and an inbox, not in one place you can point to.
Portfolio-wide blind spots
Without a system, you can't see which properties are quietly racking up recurring issues until it's a pattern.
You, personally, as the bottleneck
Every job depends on you remembering to follow up — which doesn't scale past a handful of properties.
Keep the whole repair workflow visible to your team.
Structured intake
Capture the issue, urgency, property and access details before work moves into dispatch.
Property context
Keep repair history, access notes and the current job connected to the correct property.
Contractor allocation
Assign the right contractor from your own directory and keep the visit status visible to your team.
Progress control
Track contractor response, visits and completion status from the same operational record.
Documented close-out
Keep completion notes and evidence attached to the job, ready for review and invoicing.
Whoever is accountable for the property, not necessarily present at it.
Managed portfolios
Repairs handled without pulling a property manager off their other 40 units to chase one tap.
Communal repairs
One reference per issue, so leaseholders get a straight answer instead of a shrug.
Self-managed portfolios
Repair coverage without hiring, scheduling, or personally taking the call at 8pm.
High-turnover properties
Faster access coordination where multiple tenants and shared areas make repairs harder to schedule.
Something you can actually forward to a landlord or leaseholder.
Not a status update you have to interpret — a finished file: what was wrong, what was done, what it cost, and photographic proof either way.